Hi there, the company I work for recently decommissioned our app. Unfortunately, due to an acquisition a couple of years ago and staffing changes, we no longer have access to the original account that would have posted our app on the app store. Any idea how we can go about getting the app removed so we don't continue to have clients downloading an app that no longer works? Thank you!
How to remove app from app store without access to original account
Welcome to the forum.
You may try to contact support, but I fear the only option is to let the app die.
This is logical. Imagine if someone which is not the app owner (through its account) could remove apps from the AppStore …
If I remember correctly, when there is no update during 3 years, it is automatically removed from the appstore.