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  • A “critical error” message in WordPress means something is broken on your site. The best way to find out what’s causing this is to check your website’s error log file. This log contains specific details about what went wrong (for example, a plugin, theme, or code issue).

    You can usually access error logs from your hosting control panel (sometimes called “error logs” or “PHP error logs”) or by contacting your web host for help locating them. Once you review the log and identify the exact error, you can address that specific issue.

    If you need help understanding the error log or next steps after finding the error, feel free to share details here, and I’ll do my best to guide you!

    Hey there

    You really need to provide more information than that. Try to include these:

    1. The URL you need help with.
    2. Is there specific error showing, if not then enable debugging by following these steps: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    Providing this information will help the community identity the actual issue at hand and will be able to better assist you.

    Take Card

    Moderator threadi

    (@threadi)

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://wordpress.org/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

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