Start bulk processing

  • tymwie

    (@tymwie)


    4 months, 2 weeks ago

    Hello,

    After activating the “Start bulk processing” option, after a while I always get the error below.

    SyntaxError: Unexpected token '<', "
    Error "... is not valid JSON

    What could be the reason for this, restarting starts the process over again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support johnghiz

    (@johnghiz)

    4 months, 2 weeks ago

    Hello @tymwie

    The error usually appears when an AJAX call fails and the server’s response contains content that isn’t in the correct JSON format.

    You can often find more details by checking for errors in your browser’s developer tools.

    In the meantime, could you please send us a debug zip to support(at)compressx.io, you can find the debug zip from the plugin’s System Info tab? That will be helpful for us to further identify the issue.

    All the best,

    Thread Starter tymwie

    (@tymwie)

    4 months, 2 weeks ago

    I sent the logs to your email.

    Plugin Support johnghiz

    (@johnghiz)

    4 months, 2 weeks ago

    @tymwie Thanks. We are going to check it and get back to you as soon as we can.

    All the best,

Viewing 3 replies - 1 through 3 (of 3 total)

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