Unable to post on forum or reply to comments

[Tristan]

Hi,

I’m facing a delicate issue. We (as a company) manage 2 WordPress accounts: @linguise and @joomunited

I’m facing an issue because with those account I cannot post on this forum, and also I cannot reply to my user reviews. Is there anything I can do to unlock that? I believe I’m just a regular user. I tried to send a email but I had no reply, so I try my chances here.

Message is: “You cannot create new topics at this time.”

Thanks, Tristan.

[threadi]

Brand accounts cannot write forum posts. See: https://make.wordpress.org/support/2025/03/about-the-spectator-role-in-the-wordpress-support-forums/

If you have any further questions, please feel free to contact us on the Slack channel #forums.