Banner for Hostinger

Hostinger Reviews 62,328

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the helpful and patient staff who provide clear, step-by-step guidance. Many reviewers highlight the ease of building and maintaining websites, with support staff often going above and beyond to quickly resolve issues. Consumers express gratitude for the efficient and friendly customer service, noting the team's ability to explain complex topics in an easy-to-understand manner. People find the platform user-friendly, especially when getting started with website building. The support team is commended for their quick response times, reliability, and willingness to provide extra tips for site stability. While some users find the user interface can be confusing due to the large number of elements, others praise the AI chat box as an exceptional tool for website design, offering guidance on navigation, themes, and plugin usage.

Based on these reviews

Rated 5 out of 5 stars

I was really stuck with a Hostinger backup issue and honestly didn’t know what went wrong with my website files. Monica helped me understand everything step by step and explained why the index file w... See more

Rated 5 out of 5 stars

I've been using Hostinger for several years now, after going through a few different hosts. Hostinger is a great hosting service, with helpful and expert tech staff and very competitive prices. They r... See more

Rated 5 out of 5 stars

A lot of great tools! Great price as well. UI is generally good. Some very very small issues in the UI sometimes (something that can’t be seen unless you zoom out a lot for instance). The UI can b... See more

Rated 5 out of 5 stars

"Kishan ne meri website ka jo issue tha woh bahut hi tezi se aur dhyaan se solve kiya. Unka approach professional tha — pehle problem samjha, phir clear steps bataye aur finally fix karke sab kuch sah... See more

Rated 3 out of 5 stars

Decent, but not as perfect as the hype suggests. The good part is support - when you reach them, they explain things clearly and try to help. Setup is also fairly simple for basic websites. The dow... See more

Company replied

Rated 4 out of 5 stars

I started web hosting with Hostinger. I have never had a reason to switch to any other service. Now I do everything with Hostinger, from domains, web hosting to business emails. Their customer support... See more

Company replied

Rated 5 out of 5 stars

I reached out to Hostinger support and was helped by Amelia. I ran into an issue while claiming the free domain and ended up changing my mind midway, which the system wouldn’t allow. Amelia was incred... See more

Rated 5 out of 5 stars

I have enjoyed using the Hostingber site. My introduction to building websites started in 1978 when we did it by writing code, tons of code. Today's version on Hostinger is a walk in the park by compa... See more

Company replied

Rated 5 out of 5 stars

Starting a project with a big mission is stressful, but Hostinger made the technical side feel easy. It’s rare to find a service that just works so you can stay focused on the real work for us,... See more

Rated 5 out of 5 stars

Support to recover my deleted accounts "Email" were recovered instantly by team within said team that was 15-Minutes. It really works within given time. Also enjoying hostinger hosting since day fir... See more

Rated 5 out of 5 stars

I have used Hosting platform like Yahoo, ipage, hostgator. When I started using Hostinger, It is almost 8 years I am sticking with them because of their support, response and system reliability. I am... See more

Rated 1 out of 5 stars

Fake advertising. Multiple purchases from Hostinger, always offering things that are not really included in your packages. Poor customer support that take ages to reply, then just ghost your em... See more

Company replied

Rated 5 out of 5 stars

I am creating a Wordpress site, and heavily customizing themes. Kodee AI chat explains how to put blocks together, make changes, an customize them. Further, Kodee AI, explains how things work togeth... See more

Rated 5 out of 5 stars

I am sharing my gratitude for the excellent support provided by Mateo. He was incredibly patient while assisting me with our work email issues. He carefully walked me through the process and cleared t... See more

Rated 5 out of 5 stars

has llm bot but easy to access true human support and fast to reply all my instances where solved positively and fast i haven't had some "corpo" blocking response so far. service so far for vps supe... See more

Rated 5 out of 5 stars

I've bought a domain, and also a email marketing service (called Reach) from Hostinger. The most important part of their service in good support. Like many other service providers today, you will f... See more

Rated 5 out of 5 stars

Kodee, the Hostinger AI chat box, is an amazing website design tool. It not only explains how to use the site, it helps you design your website as well! It teaches you how to navigate Site Editor, l... See more

Rated 5 out of 5 stars

I recently faced a major technical issue where the system incorrectly registered my domain with the wrong extension due to a glitch. I was extremely worried about losing my brand name. However, Nis... See more

Rated 5 out of 5 stars

It was great experience since I'm using hostinger service for my different domains. I tried so many things by myself by knowing that I'm not from that background. whenever i stucked I called the hos... See more

Rated 5 out of 5 stars

I am truly a novice at website building or maintenance. I have never attempted this before. It would have been a major disaster is not for the chat bot "Kodee". This chat bot is first I have ever e... See more

Rated 1 out of 5 stars

This is a disaster. Hostinger has blocked our entire account, taking down high-traffic European and Ukrainian websites. The reason? You attributed some Russian domains to us. The irony is sho... See more

Company replied

Rated 1 out of 5 stars

"Tell us more about your VPS needs" pop up every day I open the page, I dont want to fill your surveys, Im here to work, not work for you. Remove the annoying pop up to change this 1 star to 5 star... See more

Company replied

Rated 2 out of 5 stars

Hostinger promises promotions but does not really delivers on these. Once you pay for a product you cannot retract (despite EU laws) , hence keeping you in their system for unforseen time. Do you d... See more

Company replied

Rated 1 out of 5 stars

Hostinger N8N hosting is the most painfull decision I have ever done. Definately nothing for none experts. Backups does not include the n8n database. Having an konsistent state between the server and... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service. I lost access to my email, apparently the password was wrong (I didn't change anything). There is no live help, no actual person to assist in these circumstances. The AI... See more

Company replied

Rated 3 out of 5 stars

Read previous review - Refund has now been processed but only AFTER I left a negative review and said I would do more. Thankful they reviewed as I specifically asked for plans to be cancell... See more

Company replied

Rated 1 out of 5 stars

I am extremely disappointed with Hostinger's service. My domain has been suspended for the last 15 days without any valid reason. Despite submitting all the required documents multiple times, th... See more

Company replied

Rated 1 out of 5 stars

Hello! Team I am Mir Siraz Honestly post review to Improve your Company. Please Update your Cloud Hosting and VPS All web hosting plan. Add AI and Auto scaling Load Balancer system for High Traff... See more

Company replied

Rated 1 out of 5 stars

Horizons just does it own thing. Prompts are ineffective and use credits which have to be paid for. Then you are just reminded that you signed uo to say you understand the AI may not get it right each... See more

Company replied

Rated 1 out of 5 stars

I attempted to migrate a website from another host to Hostinger and was met with a very rude response. Not getting that I'm not that technically proficient, they kept sending me on wild goose chases w... See more

Company replied

Rated 1 out of 5 stars

In my experience, Hostinger is by far the worst hosting provider I have used. Sometimes it works, but during peak times the servers lag extremely. It honestly feels like many of the reviews are not ac... See more

Company replied

Rated 5 out of 5 stars

Kodee fue de gran ayuda, ¡me asesoró en minutos! Súper bien dispuesto y con instrucciones claras. Incluso me dio un descuento para mejorar el precio del servicio. ¡Mejor, imposible! Kodee was a great... See more

Rated 1 out of 5 stars

We do not recommend Hostinger. They are amateurs. They lack simple options like redirect a website. Do you know what their custom support told me? To delete 3 websites and start from zero again with a... See more

Company replied

Rated 5 out of 5 stars

The website builder AI sure cuts out a lot of the work of getting a website up and running. I actually spend much more time making the website prettier and more functional. Better yet, it's not the... See more

Rated 5 out of 5 stars

Talked with camila the other day, despite of my confusions, she helped me a lot, and kept up with me for more than usual duration to help. its not only with one officer, generally I found hostinger... See more

Rated 1 out of 5 stars

Stay away, people! Hostinger.com will suspend your domains without warning or reason. 14/8/25 Response to Hositnger's 27/2/25 reply: The URL 'betterbank.app' is not 'suspicious'. Hostinger has its... See more

Company replied

Rated 1 out of 5 stars

AI feature constantly does it's own thing. Everything you do to try and correct AI's rogue mistakes uses up credits. The 'help desk' staff are rude and condescending, they basically tell you AI isn't... See more

Company replied

Rated 1 out of 5 stars

Avoid this service. I moved my domain and web site infrastructure over in 2024 and it has been awful the whole time. If you ever run into an issue you will NEVER get support. There are no phone num... See more

Company replied

Rated 1 out of 5 stars

using this site fom 3 years , now recent times ,maybe from 6 months their customer service sucks... there is an ai bot and after eatin your time , an agent comes who is good for nothing , just give us... See more

Company replied

Rated 5 out of 5 stars

I have this unique experience with the Hostinger Support team through one of the team members Devy. His hospitality really has something to write home about, it was awesome. He was patience with guidi... See more

Rated 5 out of 5 stars

My transition from Hosting.com to Hostinger proved to be a challenging endeavor for my skill level. Nevertheless, thanks to Kodee's prompt and detailed instructions, I manage to overcome the obstacle... See more

Rated 5 out of 5 stars

Hostinger’s support team is incredible. Lum helped me restore my parked website almost instantly, saving me a lot of stress. Their quick and helpful responses made the whole process easy. I’m very gra... See more

Rated 4 out of 5 stars

First of all the support is great. Secondly the tool capabilities are the true guarant for successful website development and management. The only issue is complexity od different plans, like busines,... See more

Company replied

Rated 1 out of 5 stars

Avoid Hostinger at all cost if you want to preserve your mental health. Legit every change they make is killing your ability to somehow influence how the website will look and function. And Im not eve... See more

Company replied

Rated 5 out of 5 stars

5 Stars for Amelia at Hostinger support! The human support given saved the domain day... after chatting with KoDee (the ai chat) which is truly incredible and helpful. Hostinger is a big "level up"... See more

Rated 5 out of 5 stars

I sincerely value the way Hostinger provides step-by-step guidance for any issue. Their support team carefully reviews past conversations and responds with clear, logical solutions that truly help res... See more


Company details

  1. Web hosting company
  2. Business-to-Business service
  3. DNS Provider
  4. Ecommerce solution provider
  5. Website designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I switched to Hostinger last month…

I switched to Hostinger last month after putting up with a painfully slow, outdated hosting provider for over a year — and honestly, I wish I had done it sooner.
My old host was frustrating from day one. The site took forever to load, and navigating cPanel felt like digging through a maze of menus every time I needed to change something. The difference with Hostinger was immediate. My site loads noticeably faster thanks to their LiteSpeed setup, and their hPanel is so much cleaner and easier to use. Simple tasks don’t feel like a chore anymore. Everything just makes sense.
The free SSL and domain were a nice bonus, but what really impressed me is the overall performance and stability for the price.
It genuinely feels like I’m getting premium-level hosting without the premium price tag. So far, I’m very happy with the switch.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

It was a great experience to connect…

It was a great experience to connect with the support. Got a fix quickly. As I was frustrated and spend my whole last night with the issue but as soon I connected with the live customer support things changed drastically. Thanks !!!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Abay did a great service in helping me to resolve my DNS issue with my website subdomain and integrating it with SSL certificate. Great job to the customer service team & Abay for the help!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Keep going back to Hostinger

I've had all sorts of domain, email & web hosting relationships with a plethora of providers over the years, but one I keep on going back to.
Some have more bells & whistles, some have classier interfaces, some are even more performant (not that Hostinger are slow by any means!)
But on balance, Hostinger really are unbeatable for vanilla, cost-effective hosting.
They may be just 'good' on everything else, but if a company is gonna excel on anything, let it be Customer Service. Kudos Hostinger - your Support is second to none!

8 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look